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Coronavirus (COVID-19)
Some of our services have temporarily stopped or changed. See our Changes to Council services page for services’ status and our Coronavirus updates section for latest information.

Report a missed bin

You can use this service to tell us about a missed waste or recycling collection.

Before you start

Has your whole road been missed?

We will be aware if your road was missed. Please leave your bins out as the crew will return the following morning. Please only report a missed collection after midday on the day after your scheduled collection if your bins remain unemptied.

We won't return to collect if your bin:

If none of the above applies, you can report a missed collection.

Please note our collection crews work until 5pm.

Start now

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