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Report a missed bin

You can use this service to tell us about a missed waste or recycling collection.

Before you start

Has your whole road been missed?

We will be aware if your road was missed. Please leave your bins out as the crew will return the following morning. Please only report a missed collection after midday on the day after your scheduled collection if your bins remain unemptied.

We won't return to collect if your bin:

If none of the above applies, you can report a missed collection.

Please wait until 5pm on your collection day before reporting a missed collection, as the crews may still be out collecting.

Start now

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