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The Council has enacted its business continuity plans and is redeploying staff to priority services.

Please check our Coronavirus updates page for the latest information about Council services.

Report a missed bin


Garden waste collections resume from Monday 18 May

We are pleased to announce that, following the temporary suspension of the garden waste service due to the impact of coronavirus on staff numbers, collections will resume from Monday 18 May.

Please put your garden waste bin out for collection before 7am on your scheduled collection day, as you did before the service was suspended.

Garden waste subscriptions will automatically be extended to cover the period during which we have been unable to provide the garden waste service.

We apologise for the inconvenience the suspension of the garden waste service may have caused, and thank you for your patience.

You can use this service to tell us about a missed waste or recycling collection.

Before you start

Has your whole road been missed?

We will be aware if your road was missed. Please leave your bins out as the crew will return the following morning. Please only report a missed collection after midday on the day after your scheduled collection if your bins remain unemptied.

We won't return to collect if your bin:

If none of the above applies, you can report a missed collection.

Please note our collection crews work until 5pm.

Start now


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