BETA This is our new website – we'd love your feedback.


Tunbridge Wells Borough Council logo

The Council has enacted its business continuity plans and will begin redeploying staff to priority services. Please check our Coronavirus updates page for the latest information about Council services.

Tell us about a bin collection problem

If you've had a problem with your collection or the collection crew, you can tell us about it here.

This isn't for reporting missed bin collections, it's for issues such as:

  • Spillages caused by the crew
  • Bins not fully emptied
  • Bins not put back
  • Problems caused by the crew or collection vehicles
  • Neighbours leaving their bins out

For missed collections, report a missed bin instead.

Start now

Was this page helpful?